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Reef Runner Remodeling — Privacy Policy Block

Reef Runner Remodeling & Repair

Privacy policy

Last updated: July 23, 2026

Reef Runner Remodeling & Repair LLC ("we," "our," or "us") provides remodeling and repair services to customers. When you submit a request, message a professional, or interact with us, your information is collected by us and shared with our team only. This policy explains how Reef Runner Remodeling & Repair LLC collects, uses, and shares your information as a business.

Information we collect

We collect the information you choose to provide when filling out forms or having conversations via text message, email, or voice calls, including but not limited to:

  • Name, address, email address, phone number, and service details
  • Messages, files, or attachments you submit

Communications between homeowners and professionals

When you communicate with a service professional via form submission, text message, voice call, or online chat, we facilitate and may capture the content of those communications. This allows us to:

  • Deliver the form and conversation to the intended recipient
  • Maintain records for customer support and dispute resolution
  • Monitor for spam, fraud, or misuse
  • Improve the quality and reliability of our services

We may use third-party providers for SMS and calls, AI-response processing, and chat infrastructure to enable these services. These providers process information on our behalf and under their own privacy terms.

How we use your information

We use collected information to:

  • Deliver your request or communication to the service professional
  • Facilitate conversations between homeowners and professionals

We do not sell your personal information.

How we share your information

No personal information, mobile number, or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes.

Data retention

We retain form submissions and communications for as long as necessary to provide services, support customer requests, comply with legal obligations, and ensure security. The service professional you contact may also retain your information separately under their own privacy practices.

Security

We use industry-standard technical and organizational measures to protect personal information. However, no method of transmission or storage is 100% secure.

Your rights

Depending on your location, you may have rights to access, update, or delete your personal information. To exercise these rights, contact us at the number below. For requests related to how a service professional uses your information, please contact them directly.

Changes

We may update this policy from time to time. The "Last updated" date reflects the most recent version.

Contact us

If you have questions about this policy, please reach out.

Call (850) 449-6457